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Our Policies
At Pro Company, we strive to provide exceptional services with a focus on customer satisfaction and safety. To ensure a positive experience for all our clients, we have outlined the following general policies that apply across all our service areas.
General Policies
Booking Policy
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All bookings must be made through our online booking system or by contacting us directly. Bookings are confirmed upon receipt of a confirmation email.
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Changes must be made at least 24 hours in advance to avoid additional fees.
Payment
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Payment is due at the time of booking. We accept major credit cards, debit cards, and online payment methods.
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For certain services, a deposit may be required to secure the booking.
Cancellation and Refund Policy
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Cancellations made 7 days before the scheduled service will be eligible for a full refund. Some services might not be eligible for a full refund the week of the booking and may incur a fee.
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No-shows are non-refundable
Privacy Policy
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We are committed to protecting your privacy. Any personal information collected during the booking process is securely stored and used for communication and service delivery purposes.
Liability Policy
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Pro Company is not liable for any personal injury. loss, or damage to personal property that occurs during the use of our services. Clients are advised to take necessary precautions.